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FAQ's | Print |

Do you give discount for Bulk Orders?

Yes we do! We can give discounts for orders of 5 mirrors or more. Please get in contact with This e-mail address is being protected from spam bots, you need JavaScript enabled to view it for more details! We will consider trade enquires on an individual basis. Please contact us with your details and requirements and we will see what we can do.

What forms of payment do you accept?

Currrently we only accept Paypal as well as Cheque (which must be cleared first). Soon we will be accepting all major credit cards through Protx.  We are Paypal Verified and can accept the following cards via Paypal's secure payment gateway.

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Do you Price Match?

We will  BEAT any genuine offer for the same mirror at ANY competitor's website. Just email and ask!

Are you VAT registered?

Yes. All our prices include vat at the current rate.

How long does delivery take?

Delivery times on orders vary across the mirrors we supply. Large plain cut-to-size mirrors are typically delivered within 5-10 working days and our other mirrors within 10-15 working days. Please contact us if you have an urgent delivery requirement as we may be able to speed things up for you. You can read more about our delivery service by clicking here.

Can I collect?

Unfortunately we are unable to offer collection facilities for our mirror products.

Can I return a mirror I purchased?

We do not hold any stock - all of the mirrors on our website are bespoke and made to order specifically for you. We are therefore only able to accept returns if the mirror is faulty.

Can mirrors be hung any way round?

Yes. The mirrors have brackets on all four edges so that they can be hung vertically or horiztonally.

What is a bevelled and polished edge mirror?

This is a 3/4 inch (on our framed mirrors) and 25mm (on our plain mirrors) wide edge where the mirror is slightly angled. A bevelled edge enhances the finish of the mirror and is highly recommended by us on all framed mirrors. Plain wall mirrors typically have a polished edge instead of bevelled. The polishing smooths the edge of the mirror, ensuring it is not sharp or brittle.

Click the following pictures to see a close up of bevelled and polished finish.

Polished finish Bevelled finish
Polished mirror diragram Bevelled mirror diragram
Polished circular mirror diragram Bevelled circular mirror diragram

How do I hang framed mirrors?

The framed mirrors come with brackets attached to all four edges. Screws should be inserted into the wall and the mirror's brackets should be placed directly over the heads of the screws. Wire or string is NOT used to hang a mirror as the wire may be cut by the brackets or extert pulling forces on the edge of the frame that may damage it.

How do I fix plain mirrors to the wall? 

There are several methods you can use to fix a mirror of this size.  It is possible for holes to be drilled into the mirror to allow fixing with screws, we can also supply brackets which are screwed to the wall allowing the mirror to slot in and out of the brackets alternatively you can use the gluing method where building adhesive is used to glue the mirror to the wall.
 
Fixing
 
Go to www.diy.co.uk and do a search on "no more nails" or "unibond". 
 
Can you put any mirror in the bathroom or does it have to be a bathroom mirror?

The main thing that differs between the bathroom mirrors we sell and the rest of the range is that the bathroom mirrors contain no wooden parts.

If a wooden back board or frame is subjected to high humidity or gets wet regularly it can potentially warp or buckle.

However, Many of our customers have bought standard timber framed mirrors that have been hung in bathrooms without any problem. If you have good ventilation and the mirror is not in a place where it will get wet it is unlikely that you would have a problem.

What is safety backing on a plain mirror?

For health and saftey reason, large plain mirrors always come with safety backing as it prevents the glass from splintering if ever broken. This ensures the mirror can be used in the bathroom.

Do you pass on my details to any third parties?

We will pass your name address and phone number onto our courier for the purpose of delivery only. Your details will not be passed onto any other party. Midnightmirrors will not contact you again after the completion of the sale and delivery unless we have had your permission to do so.


 
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